Shipping policy

At The Dog Shoppe, we work hard to get your order out quickly so you and your dog can start enjoying your products as soon as possible.

Order Processing

Orders are typically processed within 1–2 business days.

Orders placed after business hours, on weekends, or on holidays will begin processing the next business day.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We offer free standard shipping on orders over $100 within the United States.

Orders under $75 will see real-time shipping rates at checkout.

Estimated delivery times after shipment:

Delivery times may vary depending on carrier delays, weather, or peak shipping periods.

Customers in the Indianapolis area may choose free local pickup at one of our facilities:

Seven Acres Dog Training & Boarding

Bark Tutor Training & Boarding

You will receive an email notification when your order is ready for pickup.

We primarily ship orders using trusted carriers such as:

The carrier used will depend on the destination and the most efficient delivery option.

Please ensure your shipping address is correct when placing your order.

If a package is returned due to an incorrect or undeliverable address, additional shipping charges may apply to reship the order.

Once a package has been handed off to the shipping carrier, delivery is managed by the carrier. However, we are always happy to help.

If your package appears lost or significantly delayed, please contact us and we will assist with tracking and resolving the issue.

If you have any questions about shipping or delivery, please contact us:

Email: support@thedogshoppe.com
Website: thedogshoppe.com

Thank you for supporting The Dog Shoppe.